Refund and Returns Policy

Refunds and Returns Policy

Effective Date: March 2, 2024

Thank you for shopping at BlueVisionGuard.com, operated by Omega Sisters Holdings LLC (“we,” “us,” or “our”). We want you to be completely satisfied with your purchase, and we understand that sometimes returns and refunds are necessary. Please read the following policy carefully to understand our process for returns and refunds:

  1. Eligibility
  • To be eligible for a return and refund, the item must be unused, in its original packaging, and in the same condition as when you received it.
  • Returns must be initiated within 30 days from the date of delivery.
  1. How to Initiate a Return To initiate a return, please follow these steps:
  • Contact our customer support team at laurent.darleen@gmail.com to request a Return Merchandise Authorization (RMA) number.
  • Once you receive your RMA number, securely package the item along with the RMA number and ship it to the following address:

Omega Sisters Holdings LLC 519 Somerville Ave, #274 Somerville, MA 02143

  • Please include a copy of your original order invoice or packing slip with the returned item.
  1. Refund Process
  • Once we receive your returned item, we will inspect it to ensure that it meets our eligibility criteria.
  • If the return is approved, we will process a refund to the original method of payment within [number] business days.
  • Shipping and handling fees are non-refundable, and the customer is responsible for return shipping costs unless the return is due to our error or a defective product.
  1. Exchanges
  • If you would like to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item.
  1. Damaged or Defective Products
  • If you receive a damaged or defective product, please contact our customer support team immediately at laurent.darleen@gmail.com.
  • We will provide instructions on how to return the item and will cover all return shipping costs.
  1. Contact Information If you have any questions or concerns about our refunds and returns policy, please contact us at:

Omega Sisters Holdings LLC 519 Somerville Ave, #274 Somerville, MA 02143 Email: laurent.darleen@gmail.com

We reserve the right to update or modify this refunds and returns policy at any time without prior notice. Please review this policy periodically for any changes. Your continued use of our website constitutes acceptance of this policy.